Returns

Deck the Home is dedicated to bringing you the latest in high quality indoor and outdoor laser light technology. Deck the Home products are covered by a full 30 day Satisfaction Guarantee which includes a 30 day return and exchange guarantee along with a full 1 year manufacturer direct warranty.

Return Policy: All products returned within 30 days of receipt are eligible for a full refund of the product price less any applicable restocking fees. Products returned must be approved by a representative at Deck the Home and must include a valid RMA# (Return Merchandise Authorization number). Any products returned without a valid RMA# will be refused and returned to sender and Deck the Home will not be responsible to any incurred shipping costs. To obtain a return or exchange request from a purchase made directly from the Deck the Home website, please contact support@deckthehome.com.

NOTE: We cannot make any money back returns for purchases from authorized dealers or resellers. Please contact the reseller you purchased your product from. Deck the Home accepts returns for a refund within 30 days of receipt of shipment. All returns for a refund are subject to a 15% restocking fee. Upon receipt of a return, a Deck the Home technician will examine the product to evaluate the cause of the defect and a refund will be issued accordingly.

Exchange Policy: Select Deck the Home products include a 1 year manufacturer warranty. To determine if your Deck the Home product(s) are defective, please contact our support team at: support@deckthehome.com. Deck the Home products that are returned and deemed defective that are under our manufacturer's warranty, and are being exchanged for a replacement are subject to receive a free return shipping label along with their RMA#. Products that are returned for a refund do not qualify for free return shipping. Refunds only available to purchases made directly to Deck the Home and not for resellers. If you are having a problem with a Deck the Home product, please contact us at support@deckthehome.com and we will assist you as quickly as possible.